PRE SALE INFORMATION

Each Runway Rooted™ piece is produced in limited quantities as part of our exclusive pre sale release. This allows us to create intentionally, reduce waste, and preserve the storytelling behind every collection.

Orders from this release will begin shipping June 8, 2026.

Why is this item marked as a pre sale item?

Runway Rooted™ releases are produced in limited quantities during scheduled collection drops. Pre sale ordering allows customers to secure pieces before the official release while production is completed.

When will my order ship?

Orders from this collection will begin shipping June 8, 2026.

Will I receive tracking information?

Yes. Tracking information will be emailed once your order has shipped.

Are pre sale items limited?

Yes. Many Runway Rooted™ pieces are released in small batches and may not return once sold out.

Can I order other items with a pre sale item?

Yes, but orders containing pre sale items may ship together once the pre sale item is ready for dispatch.

Orders & Processing (After Pre-Sale)

How long does it take to process my order?
Orders are processed within 3–5 business days. Once your order is ready, you’ll receive a confirmation with tracking details.

Shipping

How long is shipping?
Shipping typically takes 5–7 business days after processing. Delivery times may vary depending on your location.

Do you offer expedited shipping?
At this time, all orders are shipped standard. Expedited options may be added in the future.

Sizing & Fit

How do I choose the right size?
Each product is designed for a comfortable, true-to-size fit. If you prefer a more relaxed look, we recommend sizing up.

Why are Extended Fit sizes priced differently?
Extended Fit (XXL and 3X) requires additional material and production adjustments, which is reflected in pricing.

Returns & Exchanges

Do you accept returns or exchanges?
All sales are final. We encourage you to review sizing and product details carefully before placing your order.

What if my item arrives damaged or incorrect?
If your item arrives damaged or you receive the wrong product, contact us within 3 days of delivery and we will make it right.

Product & Care

How should I care for my garment?
To maintain quality, wash inside out in cold water and air dry or tumble dry low.

Will the design fade over time?
Our pieces are made with quality materials and printing methods designed to last with proper care.

About the Brand

What is Runway Rooted?
Runway Rooted is more than apparel—it’s culture, history, and identity expressed through design. Each piece tells a story meant to be worn with intention.

Contact

How can I reach you?
For all inquiries, please contact us at [your email here]. We aim to respond within 24–48 hours.

OPTIONAL ADD (highly recommended at the bottom)

Please Note
Due to demand, some items may sell out quickly. We recommend securing your piece once available.

If you want next level, I can:

• Add a luxury version of this (for a more high-end feel)
• Or customize it specifically for how IONOS displays (accordion style sections)

Just say the word.

Each item is a limited amount available

Perfect—that’s a strong selling point. Let’s add it in a way that feels intentional and premium, not pushy.

You can drop this right into your FAQ:

Availability

Are your items restocked?
Each piece is released in limited quantities. Once a design sells out, it may not return. We encourage you to secure your piece while it’s available.